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BPO Customer care Executive 5 days Working

Gurgaon, Haryāna 19 February (updated)

FLIPKART

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  • Description

    Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

    Responsibilities and Duties

    Calling New & Existing clients (Lead Generation)
    Use scripts to provide information about product’s features, prices etc. and present their benefits
    Explain about Company services
    Explain about different service offerings to clients
    Convince clients for booking appointment for virtual/real meeting
    Adjust sales scripts to better target the needs and interests of specific clients.
    Maintain records of contacts, accounts, and orders.
    Maintain good client relation.
    Required Experience, Skills and Qualifications

    Proven track record of successfully meeting leads quotas preferably over the phone
    Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    Excellent communication and presentation skills
    Proficient in English, Punjabi and Hindi
    Skilled in negotiation and dealing with complaints
    Persistent and results-oriented
    Patient and able to handle customer rejection
    Benefits

    Insurance
    Convince
    Meal
    weekoff
    Job Types: Full- time, Walk-In

    Salary: ₹12,500.00 to ₹23,500.00 /month
  • Requirements

  • Minumun level of education: High school
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • BPO Customer care Executive 5 days Working

  • Recruiter

    FLIPKART

  • Location

    Gurgaon, Haryāna

  • Type of contract

    Permanent contract

  • Apply now

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