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Email or Chat Support Executive for Information Technology IT in Madhya Pradesh - MMF Infotech Technologies Pvt. Ltd.

MMF Infotech Technologies Pvt. Ltd.

MMF Infotech is an ISO 9001-2008 Company with state-of-art facilities. MMF InfoTech Technologies (P) Ltd. is a leading IT company. Proceeding amongst the top leading global providers of IT services of the country, MMF Infotech is a hallmark of information technology since its inception in 2010. We hold an expertise in Web Designing & Development, Search Engine Optimization (SEO), Software Development, Mobile Development, Admin Support, BPO and E-Commerce along with CRM Services. We have the skillful and the experienced professionals, who possess the passion to bring our client’s business and the project to the next level. Recruiter from sector Internet / new media, located in Madhya Pradesh, From 51 to 200 workers

    About this job ad 7 December

    Salary

  • Rs 10,000.00 monthly
  • Location

  • Indore, Madhya Pradesh
  • Description

  • Key Responsibilities:
    • Provide chat, email support to resolve user problems with proactive
    troubleshooting.
    • Follow predefined (as trained) support procedures and policies
    • Master the use of our support channels, processes & tools.
    • Identify and report Partner/user issues & feedback through appropriate channels.
    • Proactively identify opportunities to optimize and develop processes & tools geared
    toward improving internal efficiency, resolution rate, and customer satisfaction.
    • Effectively and judiciously escalate issues with clear communication.
    • Support team lead/ manager when required.
    • Ability and willingness to quickly complete large volumes of work with high quality.
    • Work and communicate with cross-functional teams using various channels of
    internal communication regarding Partner issues.
    Required Skills:
    - Candidate must have excellent English writing skills.
    - Candidate must have strong internet knowledge (Web browsers, search engines, email
    platforms, shortcuts, etc).
    Required Abilities:
    - Ability to think quick.
    - Ability to learn fast.
    - Ability to make appropriate decisions and evaluate priorities accordingly.
    Shift Time : 03:00 PM to 12:30 AM
    Share Your Updated Resume at *******@mmfinfotech.com
    Visit our website at www.mmfinfotech.com
    Contact at: 07314038486
    Interview Venue at:
    307 Vidhyapati Complex Opp, To Basketball Club Janjeerwala Square. Race Course Road Indore:452001 Contact Detail:07314038486
  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Bachelor´s Degree
  • Language(s): English
  • Knowledge: Microsoft Excel
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Email or Chat Support Executive for Information Technology IT in Indore, Madhya Pradesh

  • Recruiter

    MMF Infotech Technologies Pvt. Ltd.
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    Rs 10,000.00 monthly

  • Apply now

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