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Mechanical Engineer

Maintenance,Production,Quality And Design

Rs 15,500.00 monthly North Delhi, Delhi 14 June

Akansha engineers pvt.ltd

  • Description

  • Full Job Description
    We are looking for Service engineers who is responsible for the maintenance and correction of products that have been sold. They should be able to offer off-site corrective and preventive maintenance as well as other after-sales technical support solutions. They would often need to interact with customers to provide information and procedures to address the inquiries,

    concerns and requests to their products and services.

    Responsibilities

    Responds to customer complaints
    Evaluates and resolves problems of the customer
    Assists in installing the equipment
    Analysis, inspects and reviews findings to determine the solution to the problem that the customer demands
    Works alongside with technical sales engineers
    Offers customer training for the product; repairs, tests and maintains equipment
    Monitors performance of the product
    Maintains product manuals
    Provides customers with regular reports and feedback on their service requests
    Develops and maintains relations with customers
    Reports common complaints of customers to top management in order to address the
    situation for future reference
    Makes recommendations to maintenance technicians
    Offers feedback on product development, features and functions.
    Requirements

    Excellent analytical and problem-solving skills
    Must be familiar with all parts of the product as well as familiarity with electrical or mechanical procedures that may have effect on the products being purchased
    Must have excellent communication skills both written and verbal in order to relay the problem and solution to customers and top management.
    Working Conditions

    Regular travel to offer in-house or off- site maintenance procedures
    Willing to travel to other location with 500km radius for Calls
    Should have basic knowledge of IT (Laptop, System, Using MS Tools etc.)

    Job Location--Noida And Gurgaon
    NOTE-URGENTLY NEED FOR LOCKDOWN

    Regards
    HR DEPARTMENT
    Mr. VIPIN KUMAR
    CONTACT NO. 9760944311
  • Number of vacancies: 24
  • Requirements

  • Minumun level of education: Bachelor´s Degree
  • Availability for travel: No
  • Availability for change of residence: No

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