Senior - HR Executive in Delhi - Star Tech S India

Star Tech S India
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Star Tech HR is a team of HR and recruiting professionals who provide outsourced HR, recruiting and HR staffing services.

Our goal is to help you create a working environment that supports your ability to achieve your desired business results. We do this in a variety of ways. Here are a few examples:

We engage in a recruiting approach that attracts candidates you’re excited to hire
We provide ongoing, outsourced HR management services tailored to your specific needs in a way that helps motivate and retain your employees
We keep a pool of qualified HR professionals ready to provide full-time, temporary support for your short-term HR project
Everyone at Star Tech HR is passionate about helping you successfully navigate, manage, and develop everything related to the people side of your business.

With commitment, creativity and courage, we’re here to recommend and support HR and recruiting practices that will deliver positive results in your organization: Recruiter from sector Consulting, located in Delhi, From 51 to 200 workers

    About this job ad 9 January


  • Negotiable
  • Location

  • Delhi
  • Description

  • Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines
    Conduct Post Orientation Feedback (POF) every month for all agents who have completed 3 months with the process
    Conduct regular refresher training on HR policies for agents
    Ensure Confirmation Letters and Transfer Letters are given out within committed time-lines
    Ensure timely completion and collation of appraisal data, EDP and C-GAP data on the floor
    Implement Engagement activities on the Floor
    Efficient handling of confirmation process
    Conduct Exit Interviews for resigned employees and escalate issues, if any, arising of the interview
    Carry out Exit Analysis every month for resigned employees and forward the same to the Corporate HR team
    Prepare month-wise attrition analysis and track trends, if any, in the data
    Ensure clearance forms/ exit interview documents for resigned employees are forwarded to Corporate HR team to ensure Full and Final Settlements are completed within committed time-lines
    Liaise for rolling out Internal Job Posting (IJPs) on the floor
    Resolves salary/incentive issues faced by employees and ensure timelines are met
    Resolve queries regarding Mediclaim settlements and ensure quick resolution of the same
    Conduct audits for the following areas: Leave /PMS /COPC.
    Conduct Minimum skill testing for the Process
    Ensure agents and Team Leaders on the floor are aware of HR policies and procedures.
    Need-based escalation of decisions and ensure proper follow-up of the same
    Assist the Corporate HR team in their initiatives such as E-Sat Survey etc.
    Maintain database and trackers for all BHR activities
    Co-ordinating with the DCT team for ensuring MSA compliance for the Process
    Salary:INR 2,00,000 - 3,50,000 P.A.
    Industry:BPO / Call Centre / ITES
    Functional Area:HR , Recruitment , Administration , IR
    Role Category:HR/ Recruitment / IR
    Role:HR Business Partner
    Employment Type: Permanent Job, Full Time
    Senior HR Training Corporate HR Exit Interviews HR Policies Grievance Handling PMS Orientation Leave Salary
    Desired Candidate Profile
    Please refer to the Job description above
    UG: Any Graduate - Any Specialization
    Freshers can apply
    Contact for interview details
    (HR)Mr.Ajit 9891382736
  • Number of vacancies: 16
  • Requirements

  • Minumun level of education: Vocational
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No


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Ad summary

  • Senior - HR Executive  in Delhi

  • Recruiter

    Star Tech S India
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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