Service Coodrinator

Karnātaka 8 April

HITECH PLACEMENTS, Bangalore

  • Description

    .




    SERVICE COORDINATOR




    Education: Graduate.



    Experience: 2 - 4 years of Experience.



    Keywords:
    Incoming work, Customer Service Teams, Composition, Re-assign work, Copy Clarification, Field Engineer, Service Delivery Manager, Job Planning, Recommits, Delivery Coordinator, Pro-actively, Escalates.



    Job Description:

    * Monitor Incoming work.
    * Build and maintain a strong relationship with the Customer Service Teams, effectively being the face of Composition to the Customer Service teams and to our clients
    * Assign and re-assign work to the teams.
    * Contact Customer Service when copy clarification is needed
    * Awareness of what site Field Engineer is working on a specific job and status of Progress of the job
    * Seeking Service Delivery Manager Approval for all exception situations (changes in job planning, recommits, etc.)
    * Managing jobs through the process versus handing the jobs off Service Delivery Coordinator retains accountability for successful completion of jobs
    * Pro-actively monitors client activity and communications with Customer Service regarding job status
    * Escalates at-risk drops to the Composition Service Delivery manager and trouble shoots the plan to get back on track before notifying Customer Service of the situation






    Salary: As Per Industry Standards


    Job Location: Bangalore / Bengaluru


    E-mail: **@hitechmanpower.com


    Website: www.hitechmanpower.com


    HITECH PLACEMENTS, Bangalore.


    Phone:
    25286767
    25255390


    Mobile:
    8792855156
    9742150823
    9901502660
    9243407966
    8951811866
    9035702386


    .
  • Number of vacancies: 2
  • Requirements

  • Minumun level of education: Bachelor´s Degree
  • Years of experience: 4
  • Availability for travel: No
  • Availability for change of residence: No

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