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Software Support Engineers in Delhi - Star Tech S India

Star Tech S India
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Star Tech HR is a team of HR and recruiting professionals who provide outsourced HR, recruiting and HR staffing services.

Our goal is to help you create a working environment that supports your ability to achieve your desired business results. We do this in a variety of ways. Here are a few examples:

We engage in a recruiting approach that attracts candidates you’re excited to hire
We provide ongoing, outsourced HR management services tailored to your specific needs in a way that helps motivate and retain your employees
We keep a pool of qualified HR professionals ready to provide full-time, temporary support for your short-term HR project
Everyone at Star Tech HR is passionate about helping you successfully navigate, manage, and develop everything related to the people side of your business.

With commitment, creativity and courage, we’re here to recommend and support HR and recruiting practices that will deliver positive results in your organization:Recruiter from sector Consulting, located in Delhi, From 51 to 200 workers

    About this job ad 20 January

    Location

  • South Delhi, Delhi
  • Description

  • The Role’s core functions are:
    Understanding the software and providing technical support related to the software
    Handling and resolving issues of clients related to software installed by STS
    Act as a middle person between the client and STS technical team
    Providing end to end solution for issues related to STS software
    Escalating the issues as and when required to the higher authorities
    Responsibilities:
    Planning
    Understanding the software from all aspects
    Understanding the client needs and requirement and delivering it accordingly
    Prioritize and manage several open issues at one time
    Ensure clear and transparent communication (oral and written) with the client
    Establishing good relationship with the client and maintain the brand name
    Implementation
    Providing telephonic / remote / e-mail / on-site support to the client for the issues faced related to STS
    Effectively communicating with the client and ensuring that the client is satisfied with the solution
    Handling issues faced by client and providing best possible solution
    Escalating the issue to the higher authority as and when required.
    (HR) MR . VIKAS 8860725603
  • Requirements

  • Minumun level of education: Vocational
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Software Support Engineers in South Delhi, Delhi

  • Recruiter

    Star Tech S India
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Apply now

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